Large or complex deployments often require added network expertise. North Star Services provides the professional services you need to make your deployments go smoothly and cost effectively. learn more.
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MSA Series Appliance (ISA)
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How to obtain Celestix Technical Support? ?
Live Support (During Office Hours) Celestix offers telephone support to customers with a valid Warranty or purchased Support Agreement. Please review our Warranty Support Policy for product coverage. Contact your reseller or regional Celestix Support Center office for live support at the following numbers:
Americas: +1 510.668.0700 option 4
EMEA: Please contact your Celestix Reseller for live support or contact +44 (0) 20 7099 2043 or +44 (0) 20 8819.5988
APAC: +65 6781.0700 option 2
India: +91.44.3910.3542
Celestix offers both e-mail and web-based support to customers with a valid warranty or support agreement.
Note: Celestix customers must have a Celestix Support ID or service contract to use Celestix Support Services. If you don't have a Support ID, please register your product or contact our support team.
Web Support You can submit an electronic request for support. Please click here to submit your request.
Be sure to include your product model and serial number, and also provide the software version number in your message (available from the System screen on your Celestix web-based management UI). We will respond as soon as possible.
Large or complex deployments often require added network expertise. North Star Services provides the professional services you need to make your deployments go smoothly and cost effectively. 
Live Support (During Office Hours)
Web Support