Celestix Networks is strongly committed to providing best-of-breed security appliances and services. Due to technology innovation and development driving changes in the products, Celestix will periodically announce End-of-Sale and End-of-Life lifecycle milestone information along with migration recommendations for our valued customers.
Once an End-of-Sale date is announced, you may continue to order products from your authorized Celestix reseller partner while limited stock is available. Customers with active Celestix support contracts will receive continued technical and limited software support until the End-of-Life. Product Lifecycle Milestones Celestixhas announced lifecycle milestones for the products listed below. Migration options are indicated and updated on a periodic basis.
Lifecycle Milestone |
Definition |
End-of-Sale Date |
Last date for Celestix distribution partners to purchase specific products directly from Celestix. |
End-of-Life |
Conclusion of development and support for defined End-of-Sale products and subscriptions. |
Replacement Product |
Recommended product replacements. |
Products |
Models |
End-of-Sale(EOS) |
End-of-Life (EOL) |
Replacement Product |
Aries
MFA |
Aries
I MFA |
Nov2003 |
Oct 2006 |
- |
Aries
II |
Aries
II MFA, FV series |
Nov2004 |
Oct 2007 |
- |
Taurus
MF/FV Platform |
Taurus
I MFA, FV series |
Nov2004 |
Oct 2007 |
- |
Scorpio
I |
FV,
RAS, MSA, CS series |
Feb 2005 |
Jan 2008 |
- |
Taurus
MSA |
Taurus
II MSA series |
Dec2005 |
Nov 2008 |
Scorpio X |
Scorpio
II |
MSA,
RAS, RDS, CSM series |
Sept2006 |
Aug 2009 |
Scorpio X |
End-of-Life Policy Guidelines
• Celestix will provide End-of-Sale announcements to direct partners per agreements.
• The End-of-Life date will generally occur up to three (3) years after the End-of-Sale date.
• Prior to the End-of-Life date, Celestix may provide at its unilateral discretion, software releases, patches, and/or hot fixes.
• For third party operating system and software products that were shipped with the product, Celestix will provide support until the EOL date or when the provider of the software ceases support, whichever date is earlier.
• Warranty support will generally continue to be available up to the EOL date.
• Celestix may elect to cease offering support for a specific product before the end of the three (3) years. If this occurs, Celestix will announce its plan at least three (3) months in advance.
• Customers with contractual support commitments from Celestix will continue to receive hardware and software support beyond the EOL date till the expiry date of their support contract.
• For customers with special support requirement beyond the EOL date, please contact Celestix.
• Return Materials Authorization (RMA) will be available until the EOL date or later if the product is covered by a valid warranty support.
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